Shipping Policy

Last Updated: September 9, 2026

Thank you for shopping with Freedom. This Shipping Policy explains how we process and deliver orders for our home products.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or U.S. holidays. Processing times may be longer during holidays, promotions, or periods of unusually high order volume.

2. Shipping Times

After your order has been shipped, delivery times may vary depending on your location and the shipping carrier.

Estimated delivery times will be provided at checkout when available. Delivery estimates are not guaranteed and may be affected by circumstances outside our control.

3. Shipping Charges

Shipping costs are calculated and displayed at checkout based on the destination, order size, shipping method, and other applicable factors.

Any applicable shipping charges will be shown before you complete your purchase.

4. Tracking Information

When available, tracking information will be provided after your order has been shipped.

Please allow some time for the tracking information to become active after the carrier receives your package.

5. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an incorrect address after placing an order, contact us as soon as possible at freedomcompany@gmail.com. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

6. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances beyond our control, including carrier delays, severe weather, holidays, or other unforeseen events.

If your package appears to be delayed or lost, please contact us at freedomcompany@gmail.com with your order information. We will assist you in contacting or working with the shipping carrier where appropriate.

7. Damaged Packages

If your order arrives damaged, please contact us as soon as possible at freedomcompany@gmail.com. Include your order number and photographs of the damaged product and packaging when possible.

We will review the situation and determine the appropriate resolution in accordance with our Return & Refund Policy.

8. Delivery Issues

If tracking shows that your package was delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or the shipping carrier.

If you still cannot locate the package, contact us at freedomcompany@gmail.com so we can assist you.

9. International Shipping

Unless otherwise stated at checkout, Freedom currently focuses on shipping within the United States.

If international shipping becomes available, applicable shipping costs, taxes, duties, and customs requirements will be communicated as appropriate.

10. Contact Us

If you have questions about shipping or your order, please contact:

Freedom
USA
Email: freedomcompany@gmail.com